Shipping

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Options: 
1) Return damaged package as is for a refund (less the cost of shipping)
2) Receive store credit for a future order 
3) Send 2nd shipment via priority box( If you choose option 3 please confirm shipping address) 


USPS: 1-800-275-8777

Order today. Tracking tomorrow. Ships Next Business Day! (unless product is on back order)

Once the product leaves our warehouse, we ask that you please contact the shipping provider for updates regarding shipping and delivery.

If you believe your package is lost – or if your package shows as delivered and you never received it – you must contact the carrier directly. 

Domestic Shipments:

If you haven’t received your package or your order is showing delivered, please follow the provided steps:

  • Please allow 3-5 business days for the package to be delivered. Shipping carriers sometimes mark a package as delivered but will not deliver it until a later timeframe. If the package still has not arrived after the 5th business day, please reach out ninadetoxpills@yahoo.com, as our customer service team can further assist you.
  • If your package is deemed lost in transit or can not be located, please contact us via email at  ninadetoxpills@yahoo.com and we can further assist you.

**Please note, we are not responsible for stolen packages.

To locate your missing package, follow these instructions:

  1. Ask your family members or neighbors if they accidentally received your package.
  2. If your package was shipped via the United States Postal Service:
    Call 1-800-275-8777.
    Ask the agent to place a trace on the package. All shipments over $100 (except for international and media mail) are insured for $50.00, so if the post office loses your order, you can fill out a claim.
  3. If your package was shipped via FedEx:
    Call 1-800-463-3339.
    Ask the agent to put a trace on the package. All shipments over $100 are insured for $100.00, so if the package is deemed lost, you can fill out a claim.
  4. If your package was shipped via UPS:
    Call 1-800-742-5877.
    Ask the agent to put a trace on the package. All shipments over $100 are insured for $100.00, so if the package is deemed lost, you can fill out a claim.